Shipping policy

Shipping Policy

Effective November 13, 2026. We ship women's clothing to addresses in the United States. Standard shipping is free, with no minimum purchase.

Processing And Delivery

Orders are processed within 1–3 business days. Our daily order cutoff is 2:00 PM (14:00), Eastern Time (America/New_York). Orders received after the cutoff, on weekends, or on public holidays begin processing on the next business day. Business days are Monday through Friday, excluding U.S. public holidays.

Delivery Partner: UPS. Standard transit is estimated at 3–5 business days after dispatch. Processing and transit together normally take 4–8 business days. Delivery dates are estimates and can be affected by weather, carrier disruptions, and address issues. We will contact you if a significant delay affects your order.

Shipping Service And Coverage

At checkout, select UPS Standard at $0.00. No minimum order is required. We currently accept online deliveries within the United States; international shipping and expedited delivery are not offered. If an address is not supported by the checkout service, contact us before ordering. Store opening hours differ from order-processing business days.

Shipping Address And Delivery Issues

Check your address before payment. Contact us promptly for corrections; changes cannot be guaranteed after dispatch. If a parcel is late, missing, damaged, or marked delivered but not received, contact us with your order number. We will investigate with the carrier and arrange an appropriate replacement or refund when warranted. Please retain damaged packaging and send photos where possible.

Undeliverable Or Returned Parcels

If a carrier returns a parcel because of an incomplete address, refusal, or unsuccessful delivery, contact us with the order number. We will confirm its status and discuss reshipment or refund options before taking further action. We do not charge an automatic restocking or handling fee. You will be informed of any proposed shipping cost before agreeing to it.

Tracking Your Order

We email a shipping confirmation and tracking number when your order ships. Use the number on the UPS website or our Track Your Order page. If you have not received tracking within 3 business days after placing your order, contact us. Carrier scans may take time to appear.

Order Cancellation

Contact us immediately with your order number to cancel before shipment. Orders cancelled before dispatch receive a full refund to the original payment method, with no additional handling fee. Once an order has shipped, please follow our Refunds And Returns Policy. We may cancel an order if an item is unavailable, payment cannot be verified, or a listing contains a material error; any payment collected for a cancelled order will be refunded in full.

Contact Us

Store Name: Dress Express
Address: 86 Smith St, Perth Amboy, NJ 08861, United States
Phone: +1 (732) 697-0297
Email: info@dressexpressnj.com

Opening Hours — Eastern Time (America/New_York):
Monday–Saturday: 10:00 AM–9:30 PM
Sunday: 11:00 AM–7:00 PM

Response Time: We respond within 24 hours. Holiday opening hours may vary.