Payment Policy

Payment Methods

Orders are priced and charged in U.S. dollars (USD). Available payment options are displayed at checkout. Card payments are processed through ONERWAY (Direct). We accept: American Express, Diners Club, Discover, JCB, Maestro, Mastercard and Visa. Visa Electron is not offered. Available payment methods are shown at checkout.

Checkout And Payment

Choose your size and quantity, add items to your bag, enter your contact and United States shipping address, review free standard delivery and any applicable tax, then select an available payment method. Review the final USD total before placing your order. Payment authorization must succeed before an order can proceed. An order acknowledgement does not guarantee acceptance; if we cannot fulfill an order, we will notify you and refund any payment collected.

Payment Security

Checkout uses encrypted connections. Payment details are handled by the checkout payment provider; please do not send card numbers, security codes or passwords by email or our contact form. We do not need your full card details to help with an order.

Order Confirmation

After checkout, an order confirmation is sent to the email address you supplied. Check your spam folder and contact us if it does not arrive. A separate shipping email provides tracking once the order ships.

Payment Problems

If a payment fails, check your billing address, card details, available balance and bank approval. Your bank may request additional authentication. A temporary authorization may appear after an unsuccessful attempt; your bank controls its release. Contact your issuer or our team before repeatedly trying again. We can help check an order using your order number and email.

Cancellations And Refunds

Contact us before shipment to cancel for a full refund with no handling fee. After shipment, our 30-day return policy applies. After a returned item is received and inspected, refunds are processed within 1–3 business days to the original payment method; banks typically take another 1–3 business days to post the credit, although timing can vary.

Contact Us

Store Name: Dress Express
Address: 86 Smith St, Perth Amboy, NJ 08861, United States
Phone: +1 (732) 697-0297
Email: info@dressexpressnj.com

Opening Hours — Eastern Time (America/New_York):
Monday–Saturday: 10:00 AM–9:30 PM
Sunday: 11:00 AM–7:00 PM

Response Time: We respond within 24 hours. Holiday opening hours may vary.